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What situations am I allowed to request a product refund or return?
Newvast.com provides several layers of protection and guarantees to help maximize your buying experience. We offer a refund in the event that you have never received your order, your complete shipment arrives broken or damaged, or your received product does not match the key features described in its online listing. We offer full or partial refunds on any orders where your product is sent to you in the wrong style or quantity, your product quality is below your expectation, or your shipment arrives partially damaged or broken.
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