Help & Contact
We're here to help!
Customer service is available seven days a week.
Do not hesitate to contact us if you encounter any difficulties.

Best regards,
The team
Track my order
Welcome to
Get updates on package delivery

Ship to:/
Select Regional Settings
Ship to
  • $ USD
  • € EUR
  • £ GBP
  • $ AUD
  • $ CAD
Welcome to
New to Newvast? Join Free
After salesContact customer service for order status and other after sales issues.Submit a Ticket ››
Payments & TaxI am at your disposal if you need any advice or further information.Post a message ››

  1. Home
  2. Help Center
  3. Return Policy customers enjoy free shipping, free returns, and 24/7 customer service!

1 Year Product Warranty
At, All our products are new and benefit from a free warranty from the date of receipt of the product, The items are delivered with a one-year warranty. If the item is defective within one year (counted from the delivery date), Customers can return it for free repair. 12 Months Quality Guarantee. We offer technical support lifetime and We are always here for you 24 hours a day – 365 days a year.
3 Month Replacement Warranty - Simplified Warranty Management
When you order from ( Product warranty is included ), If something goes wrong within 3 months, Request a replacement item and get your item replaced. Learn more >>
Free Shipping and Free Returns
If, for any reason, you are unsatisfied with your purchase from, You may return it in its original condition within 30 days for a refund.
Free returns within 30 days
We are at your disposal in case of problems. If you are not satisfied with a product that you ordered from or if it is defective or damaged, you can return it to us within 30 days from the delivery date and we will reimburse you or will replace the entire item.
Items are not damaged, but I changed my mind
Articles without any defect can be returned within 30 days from the date of receipt of the order. The articles must be: returned in their original state without having been used, provided with all their labels and packed in their original packaging. and we will refund you the price paid for the goods only – you are also responsible for return postage cost
Damaged or defective items
The articles are guaranteed against manufacturing or material defects for 30 days from the date of receipt of the order. If you notice a defect and send a complaint to Customer Service within 30 days of receiving the package, we will offer you an exchange, a repair service or the sending of spare parts. All shipping costs will be at our expense.Buyers may return the item(s) for a refund if they are not as described or with quality issues within 30 days from the day the item(s) were received.Buyers can return item(s) for a refund within 30 days from the day the item(s) were received, The item(s) must be returned in the same exact condition as once it was delivered.
Our promise:
We work hard every day to enrich the lives of our customers through technology, If you are not fully satisfied with your purchase, let us help you with a replacement, return or repair.
Help Center
Customer Service
Need more help?
Here is how to get in touch.
Contact us